Terms of Service

These Terms of Service ("Terms") govern your access to and use of services provided by VIEW LLC, doing business as VIEW Social Productions ("VIEW", "we", "us"). By engaging VIEW or by using our website at viewsocialproductions.com, you agree to these Terms.

1. Service description

VIEW provides done-for-you social media management services, including content production, scheduling, publishing, performance reporting, and engagement support, on the social platforms (including Instagram, Facebook, TikTok, and YouTube) that you authorize us to access on your behalf.

2. Eligibility

You must be at least 18 years old and authorized to bind the business or accounts you connect to our services. By engaging VIEW you represent that you have all necessary rights, licenses, and consents to grant the access and content rights described in these Terms.

3. Account access and authorization

You authorize VIEW to access and post to social accounts you connect through our platform via the official OAuth flows of the relevant platforms (Meta, TikTok, Google). The scope of access requested is limited to what is necessary to provide the contracted services. You may revoke this access at any time directly through the platform's account settings, and we will cease using the corresponding tokens.

4. Your responsibilities

• You are responsible for the accuracy of information you provide to us.
• You confirm that any media, copy, or assets you supply for publication are owned by you or licensed to you for the intended use.
• You will not use VIEW to post content that is illegal, infringing, deceptive, defamatory, sexually explicit, or that violates the policies of any social platform.
• You are responsible for compliance with applicable advertising disclosure rules (e.g., FTC endorsement guidelines) for any sponsored or paid content.

5. Content ownership and license

You retain all rights to content you provide to us and to content we produce on your behalf as part of an active engagement, subject to payment of fees due. You grant VIEW a limited, non-exclusive license to use, edit, reproduce, and publish that content solely to deliver the services. We may use anonymized, aggregated performance data to improve our internal tools; we will not use any identifiable client content for unrelated purposes.

6. Acceptable use

You agree not to:

• Use VIEW to violate any law or any third party's rights.
• Use VIEW to send spam, run inauthentic engagement schemes, or otherwise circumvent any social platform's terms of service.
• Attempt to reverse engineer, probe, or interfere with VIEW's platform or infrastructure.
• Resell or sublicense the services without our written consent.

We reserve the right to refuse, suspend, or terminate service for any account engaged in such use.

7. Fees and payment

Services are billed monthly in advance unless a custom engagement letter specifies otherwise. Plans are month-to-month with thirty (30) days' written notice required to cancel. Fees already paid are non-refundable except where required by law. Unpaid balances over 15 days past due may result in suspension of services.

8. Termination

Either party may terminate the engagement with thirty (30) days' written notice. We may terminate immediately for material breach of these Terms, non-payment, or activity that exposes VIEW to legal risk. Upon termination, we will return account access, deliver any final assets owed, and delete client data within the timeframes described in our Privacy Policy.

9. Third-party platforms

VIEW relies on third-party platforms (Meta, TikTok, Google, hosting providers, etc.) to deliver its services. We are not responsible for changes to those platforms' APIs, algorithms, policies, account standing decisions, or service availability. Continued availability of any specific feature is subject to those platforms' terms.

10. Disclaimer of warranties

VIEW's services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific outcomes such as follower growth, engagement rates, or revenue.

11. Limitation of liability

To the maximum extent permitted by law, VIEW's total liability arising out of or related to these Terms or the services will not exceed the fees you paid to VIEW in the thirty (30) days preceding the event giving rise to the claim. VIEW will not be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost data, or goodwill.

12. Indemnification

You agree to indemnify and hold harmless VIEW, its founders, employees, and contractors from any claim, damage, or expense (including reasonable attorneys' fees) arising from (a) content you provide to us, (b) your violation of these Terms, or (c) your violation of any law or third-party right.

13. Confidentiality

Each party agrees to protect the other's non-public business information disclosed in the course of the engagement and to use it only to perform under these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the United States and the state in which VIEW LLC is registered, without regard to conflict-of-laws principles. The parties will first attempt in good faith to resolve any dispute informally. Unresolved disputes will be brought in the state or federal courts of that jurisdiction.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to active clients by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

16. Contact

Questions about these Terms? Email drew@viewsocialproductions.com.